Refund policy

Return and Refund Policy Details

1. How do I start a return or exchange?

Please contact us at hello@dudeyourteamsocks.com to initiate a return or exchange.

Include your order number and return address when returning your order. This ensures that your return or exchange is processed correctly.

Please send to:

Concert Tees

Dude Your Team Socks Returns

2602 Grissom Dr

Nashville, TN  37204

Note: We do not cover the cost of return shipping and original shipping paid cannot be refunded.

Please allow 7-14 business days for the exchange or refund to be processed. 

2. What is your return policy?

We accept returns within 60 days of purchase. Items must not be washed or worn and must be in the same condition as they were sent.

3. What is your exchange policy?

You may return your order for a refund or exchange as long as it hasn’t been washed or worn and is in the same condition as when it was sent.

Please note that customers are responsible for return shipping costs, which are non-refundable.

4. How are refunds processed?

Once we receive and inspect your returned item, we will notify you via email. If your return is approved, your refund will be processed, and a credit will be applied to your original payment method within 7-10 business days.

5. What should I do if I haven’t received my refund?

If you haven’t received your refund after receiving approval, please:

• Double-check your bank account and credit card statements.
• Contact your credit card company or bank, as processing times can vary.
• If you still haven’t received your refund, contact us at hello@dudeyourteamsocks.com

6. Can I return sale items?

Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.

7. Who is responsible for return shipping costs?

Customers are responsible for paying return shipping costs. If you’re returning an item valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance to ensure the safe return of your item.